Frequently Asked Questions

1. Are the creations handmade?

Yes. Each Maison Labrèche creation is conceived, designed, and crafted with artisanal expertise.
The pieces are produced in limited quantities or made to order, following an approach that prioritizes precision, quality, and intention.

2. Can the jewelry be resized?

Certain creations are offered in a single size and cannot be resized.
When applicable, this information is specified on the product page.
If in doubt, it is recommended to contact the atelier before finalizing an order.

3. Do you offer custom creations?

Certain specific requests may be reviewed on a case-by-case basis, depending on the nature of the project and the availability of the atelier.
For any inquiry, please write to us at: atelier@maisonlabreche.com

4. Do you ship internationally?

Yes. Maison Labrèche ships its creations internationally.
Each order benefits from secure shipping.
Any customs duties or import fees required by the destination country remain the responsibility of the customer.

5. Are the jewelry pieces guaranteed?

The creations are covered by the legal warranty applicable in Quebec.
Full details are available in our Terms and conditions.

6. What should I do if my jewelry is damaged?

Each request is carefully evaluated.
Please contact atelier@maisonlabreche.com.

7. Can I return a jewelry piece?

Those conditions are specified in our Refund and returns policy.

8. What is the preparation time for each piece?

Each piece is carefully crafted or prepared within the Maison.
Please allow up to 3 weeks prior to shipping.
This time ensures the highest level of quality, finishing, and attention to detail.